Return & Exchange Policy
Return & Exchange Policy
We want our customers to receive their orders in good condition.
Damaged or Incorrect Product
If you receive a damaged, incorrect, or visibly defective product, please contact us promptly after delivery and provide your order details and clear photographs/videos of the issue.
Our team will review the request and, where applicable, arrange an exchange or another appropriate resolution.
Product Condition
Products must remain unopened, unused, and in their original packaging when a return is approved, unless the issue involves damage or an incorrect product.
Non-Returnable Situations
Returns may not be accepted for products that have been opened or used, except where required by applicable law or where the product was damaged, defective, or incorrect.
Return Approval
All return and exchange requests are subject to review and approval.
For assistance:
Email: contact.pureaftabishilajit@gmail.com
WhatsApp: +92 341 3557201